Our office asks about your property, affected drains, urgency and access. We discuss availability and the inspection or service that makes sense as a starting point.
Is the inspection or estimate free?
Ask our office which charges apply before scheduling. Camera inspections, locating and diagnostic work can be separate services. The proposed service and price are explained before you authorize the work.
Can I stay home or keep my business open?
That depends on the work and the lines affected. We discuss access, bathroom or water-service interruptions and work hours when planning the job. Tell us about residents, customers and operating restrictions early.
How will you look after my property?
Our crew uses protective coverings and keeps the work area organized. For repairs requiring openings or excavation, the proposal explains the access areas and included restoration.
What records and warranty will I receive?
The proposal identifies included photos, video or written findings. Ask for the written warranty that applies to the specific repair; expected service life and warranty coverage are different.
Customers explain the difference
Care that comes through in their stories.
Less disruption in an older home
Robert describes recurring cast-iron and root problems, a three-day lining project, and receiving before-and-after sewer videos. His account explains what living through that particular job was like.
“Most of the work occurred outside and it was barely noticeable that they were there.”
Deb’s testimonial describes weeks of trouble and an unexpected screwdriver inside the pipe. She valued the crew’s persistence and said she would recommend them to others in her park.
“The people who came to fix my issue did not give up on me and did not leave a mess.”
Featured on the cover · Cleaner · July 2022A look back at our Econorooter days. Historical advertisement; phone number, offers and terms shown are from that period.
Why The Plumber's Plumber
Drain and sewer work is what we do.
Drain and sewer work is our specialty. We own the equipment, train our crews for difficult systems, and show you what is happening inside the pipe before recommending a major repair.
Water where it shouldn’t be? We find it and stop it.
A broken water line can disrupt your whole property. Our team locates the trouble, isolates the affected line, and explains the repair needed to get your water service back.
Service lines for homes, businesses, and communities
Specialized locating and excavation equipment
Clear repair scope and verification before we finish
Trenchless pipe replacement · Pipe bursting
New sewer pipe. Less digging.
Pipe bursting replaces the old sewer line by pulling new, fused HDPE pipe through its path. The bursting head breaks the existing pipe outward as the new pipe takes its place, avoiding a continuous trench along the line.
Fused HDPE pipe forms a continuous line without mechanical joints
Same-size replacement or increased capacity where conditions allow
Typically two access pits instead of a full-length trench
Camera verification of the completed sewer line
We inspect the route, utilities, connections, and access first to confirm whether pipe bursting is a fit for your property.
THE PLUMBER’S PLUMBER · HOW IT WORKS
Big pipe problems. Simple explanations.
Take a look underground. Follow the steps to see what our equipment does—and why it matters.
17 services explained
INSIDE THE WORK01 / 03
Illustration · not to scale
A new pipe inside the old one
Trenchless pipe lining
See how a prepared pipe can be restored from the inside with cured-in-place pipe (CIPP).
UV curing is illustrated. Ambient-cure systems use a different curing process. Access and suitability vary. An on-site assessment determines the right method for your property.
Clear answers before major decisions
Inspect. Explain. Prepare. Repair. Verify.
We inspect the line, show you what we find, and explain the options and proposed scope before you approve the work. Then we prepare the pipe, carry out the agreed service, and verify the result.
01
Inspect and locate
Document the line and pinpoint failures.
02
Explain your options
Review the findings, repair choices, scope, and price before authorizing work.
03
Prepare the pipe
Remove scale, roots, buildup, and debris.
04
Restore or replace
Match the repair method to the actual condition.
05
Final verification
Inspect the completed work using the checks appropriate to the agreed service.
See our work. Hear from our customers.
Experience you can check for yourself.
See real field videos with the concern, our approach, and what the footage shows. Explore more project photos and customer feedback before choosing your next step.
Build a drain-maintenance plan around your property, pipe condition and operating hours. Get a clear scope and schedule, with inspection documentation when included in your proposal.
Before you tear up a floor, get the pipe inspected.
Can cast-iron pipe be repaired without opening the floor?
In suitable lines, lining may reduce the amount of floor opening or excavation. Access work can still be required. We inspect first because lining is not right for every condition.
Does the liner bond to the old pipe?
Whether a CIPP liner adheres to the host pipe depends on the host-pipe material and condition, surface preparation, the selected liner and resin system, moisture, temperature, and other installation conditions. We cannot confirm 100% adhesion along the entire host pipe. A camera inspection shows the visible inside surface; it does not verify the bond between the liner and the host-pipe wall. Installation and any specified testing must follow the requirements of the selected system and project.
Do you only offer pipe lining?
No. Depending on what the camera shows, options may include cleaning, descaling, a targeted patch, UV CIPP lining, pipe bursting, excavation, or replacement.
Will I be able to see what you found?
Yes. Video inspection and final verification are central to our process. We want you to understand the condition and the recommended solution.
Do you handle commercial and community systems?
Yes. We serve homeowners, property managers, HOAs, contractors, commercial facilities, sewer systems, and storm drainage projects.
Start with the right diagnosis
Tell us what's happening with your system.
Our office will help determine the right inspection or next step for your property.